If the deadline has passed and your payment has not been confirmed yet, contact our support. We will be glad to help!
Frequently Asked Questions
I made a payment but have not received it yet!
Settlement times: PIX within 5 minutes and boleto within 24 hours. If the deadline has passed, contact support.
PIX payments: usually settled automatically within 5 minutes.
Boleto payments: may take up to 24 hours to be processed.